Frequently Asked Questions
Premium injectable treatments that restore confidence and reveal your natural beauty in New Zealand

Consultations & Clinic Policies
The actual injections take less than 5 minutes. However, we book 30-minute appointments to ensure we have ample time to discuss your goals, review your facial anatomy, and answer any questions.
The under-eye area is complex, which is why it should only be treated by an experienced medical professional. We use a blunt-tipped cannula instead of a sharp needle to significantly maximize safety and minimize bruising.
Aqualyx is highly effective, but patient selection is key. It works best on clients close to their ideal body weight who have localized, stubborn pockets of fat. It is not a general weight loss solution.
We charge a $50 consultation fee. However, this fee is fully redeemable against the cost of any treatment you proceed with on the day, acting as a deposit for our clinical time.
Good candidates have a true structural hollow without excessive under-eye bags or fluid retention. We must assess you in person to determine if filler is the safe and correct choice.
Yes, this is a highly safe, FDA-approved medical treatment for excessive sweating. It targets only the local sweat glands and does not affect your body's overall ability to cool itself.
This treatment is generally for adults who experience frequent, debilitating headaches (often defined as 15 or more headache days a month) and haven't found relief with standard medications.
The treatment itself takes about 15 to 20 minutes, though we allocate 45 minutes for your appointment to allow for a thorough consultation, mapping, and a slow, precise injection technique.
For the best results, a primary course of two treatments spaced 4 weeks apart is required. To maintain the glow, a single top-up treatment is recommended every 6 months.
The injections take just a few minutes. We book a 30-minute consultation slot to palpate the muscle, assess your bite strength, and determine the exact dosage required.
Preparation & Aftercare
We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.
You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.
We prioritize your comfort. Premium fillers contain Lidocaine (a local anesthetic) inside the gel, which numbs the area as we inject. We also use topical numbing cream for sensitive areas like the lips.
Mild, temporary side effects can include slight redness or a tiny mosquito-bite-like bump at the injection site, which usually disappears within 15 minutes. Occasional mild bruising or a transient headache can also occur.
If you have a deeper peel that induces visible shedding, the flaking usually begins on day 3 and is fully complete by day 5 to 7. Light "lunchtime" peels have no visible shedding at all.
We advise avoiding washing your face the evening of your treatment. Let the serums applied in-clinic fully absorb. The next morning, you may use a gentle cleanser and tepid water.
Swelling is a guaranteed part of the process—it indicates the fat cells are breaking down. You should expect your double chin to look slightly larger for the first 3 to 5 days before it begins to shrink.
Come with a clean face if possible, and bring a list of your current skincare products and any medications you take. It also helps to bring reference photos of results you admire (and results you don't!).
Your skin will look and feel like you have a moderate sunburn immediately after. This redness typically subsides significantly within 24 to 48 hours.
Yes, but strict sun protection is non-negotiable. If you cannot commit to wearing SPF 50+ daily and wearing a hat outdoors, it is safer to save deeper peels for the winter months.
Medical Wellness
Generally, cosmetic clinics cannot process medical insurance claims directly. However, we can provide you with a detailed receipt if your specific health insurance policy covers hyperhidrosis treatments.
We target the specific muscle groups that contribute to tension and nerve compression. This includes the frontalis (forehead), temporalis (side of head), occipitalis (back of head), and cervical paraspinal muscle groups.
The results for hyperhidrosis are exceptionally long-lasting, typically providing dry comfort for 6 to 9 months before the treatment needs to be repeated.
The pain relief and muscle relaxation usually last around 4 to 6 months. Many clients find that after a few consecutive treatments, the habit of grinding is broken, and results last even longer.
It involves multiple shallow injections into specific, clinically mapped trigger points across the forehead, temples, back of the head, and sometimes the upper neck and shoulders.
In older clients with significant skin laxity, shrinking the masseter muscle rapidly could theoretically leave behind loose skin. We assess this risk during consultation and may recommend a lower dose or combined skin-tightening treatments.
The underarm skin is surprisingly resilient. We use an ultra-fine needle to make shallow injections just beneath the skin's surface. Most clients report it feels like tiny, very tolerable pinpricks.
Because the protocol includes injecting the forehead and frown muscles, you will experience a cosmetic softening of lines in your upper face. This is generally considered a welcome "side effect" by patients!
The most commonly treated area is the underarms (axillary hyperhidrosis). We can also treat excessive sweating on the palms of the hands or the soles of the feet.
Not noticeably. We only reduce the excess overactivity of the muscle. You will still be able to chew, talk, and smile entirely normally—you just won't have the strength to unconsciously grind your teeth.
Skin Health & Rejuvenation
Dehydration is a lack of water in the skin, often caused by environmental factors, air conditioning, ageing, or using harsh skincare products that damage the skin barrier.
Uneven texture is usually caused by a buildup of dead skin cells, slowed cellular turnover, sun damage, or mild acne scarring. As we age, our skin struggles to exfoliate itself naturally.
Dark circles can be caused by true hollowing (a structural shadow), thinning skin that reveals blood vessels, hyperpigmentation, or a combination of all three.
While it is difficult to completely "erase" deep scarring, our treatments can significantly soften indentations, remodel the tissue, and dramatically improve the overall smoothness of your skin.
Dermal fillers stay where they are placed to build volume and shape. Profhilo is a bioremodelling skin booster that flows smoothly under the skin like honey, hydrating the tissue without changing your facial contours.
We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.
You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.
No. Dry skin lacks oil, while dehydrated skin lacks water. You can have an oily skin type but still suffer from cellular dehydration, making it look dull and tight.
We recommend a combination approach. Professional Peels clear away dead cells immediately, while treatments like Microneedling and Skin Boosters remodel the skin from underneath for long-term luminosity.
Microneedling stimulates new collagen production. As this collagen forms, it plumps the skin and tightens the walls of the pores, making them appear visibly smaller.
Cosmetic Injectables
Skin boosters are incredibly versatile. While the face is the most common area, they are also highly effective for treating crepey skin on the neck, décolletage, and the back of the hands.
You will notice an immediate lift from the gel carrier, but the true collagen-stimulating effects begin to show around the 4-week mark, with peak tissue tightening occurring at 3 months.
Because the protocol includes injecting the forehead and frown muscles, you will experience a cosmetic softening of lines in your upper face. This is generally considered a welcome "side effect" by patients!
The Hyalase enzyme can sting slightly as it goes in. To make the process comfortable, we often mix the dissolving agent with Lidocaine (a numbing medication) and use topical numbing cream prior to injection.
There is no "right" age. Many clients start in their late 20s or 30s as a preventative measure when they first notice dynamic lines beginning to stick around when their face is resting.
It isn't "better," but it has a different purpose. Radiesse is a calcium-based filler that stimulates your body to produce its own collagen, making it fantastic for long-term structural lifting and skin tightening.
The tear trough is a highly advanced area. Our registered nurse prioritizes safety by using a blunt-tipped cannula to administer the filler, which drastically minimizes the risk of vascular complications.
The injections themselves are quick. The solution is mixed with a local anesthetic to minimize discomfort, though you will feel an aching or warm sensation as it starts to work.
A "unit" is simply a standard measurement of the medication. Different areas require different amounts of units depending on muscle strength. For example, a strong frown line requires more units than fine crow's feet.
Yes, when used in its hyper-diluted form, Radiesse is one of the most effective treatments in the world for firming the jawline and tightening crepey skin on the neck.
Take the first step
Ready to enhance your natural beauty? Contact us today to schedule your personalised consultation and discover how we can help you achieve your aesthetic goals.

