Frequently Asked Questions

Premium injectable treatments that restore confidence and reveal your natural beauty in New Zealand

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Consultations & Clinic Policies

How long does an anti-wrinkle appointment take?

The actual injections take less than 5 minutes. However, we book 30-minute appointments to ensure we have ample time to discuss your goals, review your facial anatomy, and answer any questions.

Is tear trough filler dangerous?

The under-eye area is complex, which is why it should only be treated by an experienced medical professional. We use a blunt-tipped cannula instead of a sharp needle to significantly maximize safety and minimize bruising.

Does Aqualyx fat dissolving work on everyone?

Aqualyx is highly effective, but patient selection is key. It works best on clients close to their ideal body weight who have localized, stubborn pockets of fat. It is not a general weight loss solution.

Do I have to pay for a cosmetic consultation?

We charge a $50 consultation fee. However, this fee is fully redeemable against the cost of any treatment you proceed with on the day, acting as a deposit for our clinical time.

Am I a good candidate for tear trough filler?

Good candidates have a true structural hollow without excessive under-eye bags or fluid retention. We must assess you in person to determine if filler is the safe and correct choice.

Is hyperhidrosis treatment safe?

Yes, this is a highly safe, FDA-approved medical treatment for excessive sweating. It targets only the local sweat glands and does not affect your body's overall ability to cool itself.

Who is a suitable candidate for migraine injection therapy?

This treatment is generally for adults who experience frequent, debilitating headaches (often defined as 15 or more headache days a month) and haven't found relief with standard medications.

How long does the under-eye rejuvenation procedure take?

The treatment itself takes about 15 to 20 minutes, though we allocate 45 minutes for your appointment to allow for a thorough consultation, mapping, and a slow, precise injection technique.

How many Profhilo treatments are required?

For the best results, a primary course of two treatments spaced 4 weeks apart is required. To maintain the glow, a single top-up treatment is recommended every 6 months.

How long does a TMJ Botox appointment take?

The injections take just a few minutes. We book a 30-minute consultation slot to palpate the muscle, assess your bite strength, and determine the exact dosage required.

Preparation & Aftercare

Does medical microneedling hurt?

We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.

Do chemical peels hurt or burn?

You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.

Are dermal fillers painful?

We prioritize your comfort. Premium fillers contain Lidocaine (a local anesthetic) inside the gel, which numbs the area as we inject. We also use topical numbing cream for sensitive areas like the lips.

Are there any side effects of Botox or Dysport?

Mild, temporary side effects can include slight redness or a tiny mosquito-bite-like bump at the injection site, which usually disappears within 15 minutes. Occasional mild bruising or a transient headache can also occur.

How long does the peeling process last?

If you have a deeper peel that induces visible shedding, the flaking usually begins on day 3 and is fully complete by day 5 to 7. Light "lunchtime" peels have no visible shedding at all.

Can I wash my face the night after microneedling?

We advise avoiding washing your face the evening of your treatment. Let the serums applied in-clinic fully absorb. The next morning, you may use a gentle cleanser and tepid water.

How severe is the swelling after Aqualyx?

Swelling is a guaranteed part of the process—it indicates the fat cells are breaking down. You should expect your double chin to look slightly larger for the first 3 to 5 days before it begins to shrink.

What should I bring or do to prepare for my consultation?

Come with a clean face if possible, and bring a list of your current skincare products and any medications you take. It also helps to bring reference photos of results you admire (and results you don't!).

How long does my face stay red after microneedling?

Your skin will look and feel like you have a moderate sunburn immediately after. This redness typically subsides significantly within 24 to 48 hours.

Can I get a chemical peel in the summer?

Yes, but strict sun protection is non-negotiable. If you cannot commit to wearing SPF 50+ daily and wearing a hat outdoors, it is safer to save deeper peels for the winter months.

Medical Wellness

Does the masseter injection hurt?

It is incredibly quick and virtually painless. Most clients describe it as a tiny pinch, and the entire procedure takes less than 5 minutes.

How soon will I notice a reduction in migraines?

Some patients notice a reduction in headache frequency within 2 weeks, but it often takes a full month, and sometimes two treatment cycles, to experience the maximum preventative benefit.

When will I notice a reduction in sweating?

You will start to notice a significant decrease in sweating within 3 to 7 days, with the full drying effect locked in by day 14.

How soon will my jaw pain go away?

The muscle begins to relax within a few days, and most clients feel significant relief from jaw tension and headaches within 1 to 2 weeks.

Can I stop taking my migraine medication after treatment?

You should never stop prescribed medication without consulting your primary doctor. However, many patients find their need for acute pain relief drops significantly after injection therapy.

How long does it take to see the facial slimming effect?

The slimming effect takes longer than the pain relief because the muscle needs time to physically shrink. You will start seeing the contour change around 4 to 6 weeks post-treatment.

Are there any side effects to migraine injections?

Mild, temporary side effects can include soreness at the injection sites or slight neck stiffness. As a bonus side effect, you will also experience softening of forehead and frown lines.

Do I need a formal diagnosis of chronic migraines to book?

While a prior diagnosis is helpful, our consultation will include a thorough review of your headache history to ensure this treatment is safe and likely to be effective for your specific pain patterns.

Skin Health & Rejuvenation

What causes dehydrated skin?

Dehydration is a lack of water in the skin, often caused by environmental factors, air conditioning, ageing, or using harsh skincare products that damage the skin barrier.

Why is my skin texture uneven and dull?

Uneven texture is usually caused by a buildup of dead skin cells, slowed cellular turnover, sun damage, or mild acne scarring. As we age, our skin struggles to exfoliate itself naturally.

What causes dark circles under the eyes?

Dark circles can be caused by true hollowing (a structural shadow), thinning skin that reveals blood vessels, hyperpigmentation, or a combination of all three.

Can you completely remove acne scars?

While it is difficult to completely "erase" deep scarring, our treatments can significantly soften indentations, remodel the tissue, and dramatically improve the overall smoothness of your skin.

What is the difference between Profhilo and dermal filler?

Dermal fillers stay where they are placed to build volume and shape. Profhilo is a bioremodelling skin booster that flows smoothly under the skin like honey, hydrating the tissue without changing your facial contours.

Does medical microneedling hurt?

We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.

Do chemical peels hurt or burn?

You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.

Is dehydrated skin the same as dry skin?

No. Dry skin lacks oil, while dehydrated skin lacks water. You can have an oily skin type but still suffer from cellular dehydration, making it look dull and tight.

What is the best treatment for dull skin?

We recommend a combination approach. Professional Peels clear away dead cells immediately, while treatments like Microneedling and Skin Boosters remodel the skin from underneath for long-term luminosity.

How does microneedling help with large pores?

Microneedling stimulates new collagen production. As this collagen forms, it plumps the skin and tightens the walls of the pores, making them appear visibly smaller.

Cosmetic Injectables

Where can skin boosters be injected?

Skin boosters are incredibly versatile. While the face is the most common area, they are also highly effective for treating crepey skin on the neck, décolletage, and the back of the hands.

How long does it take for Radiesse to build collagen?

You will notice an immediate lift from the gel carrier, but the true collagen-stimulating effects begin to show around the 4-week mark, with peak tissue tightening occurring at 3 months.

Will migraine Botox change how my face looks?

Because the protocol includes injecting the forehead and frown muscles, you will experience a cosmetic softening of lines in your upper face. This is generally considered a welcome "side effect" by patients!

Does dissolving filler hurt?

The Hyalase enzyme can sting slightly as it goes in. To make the process comfortable, we often mix the dissolving agent with Lidocaine (a numbing medication) and use topical numbing cream prior to injection.

When should I start getting anti-wrinkle injections?

There is no "right" age. Many clients start in their late 20s or 30s as a preventative measure when they first notice dynamic lines beginning to stick around when their face is resting.

Is Radiesse better than hyaluronic acid fillers?

It isn't "better," but it has a different purpose. Radiesse is a calcium-based filler that stimulates your body to produce its own collagen, making it fantastic for long-term structural lifting and skin tightening.

Is under-eye filler safe?

The tear trough is a highly advanced area. Our registered nurse prioritizes safety by using a blunt-tipped cannula to administer the filler, which drastically minimizes the risk of vascular complications.

Does the fat dissolving injection hurt?

The injections themselves are quick. The solution is mixed with a local anesthetic to minimize discomfort, though you will feel an aching or warm sensation as it starts to work.

What is a "unit" of Botox or Dysport?

A "unit" is simply a standard measurement of the medication. Different areas require different amounts of units depending on muscle strength. For example, a strong frown line requires more units than fine crow's feet.

Is Radiesse safe for the jawline and neck?

Yes, when used in its hyper-diluted form, Radiesse is one of the most effective treatments in the world for firming the jawline and tightening crepey skin on the neck.

Take the first step

Ready to enhance your natural beauty? Contact us today to schedule your personalised consultation and discover how we can help you achieve your aesthetic goals.

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