Frequently Asked Questions

Premium injectable treatments that restore confidence and reveal your natural beauty in New Zealand

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Consultations & Clinic Policies

How long does an anti-wrinkle appointment take?

The actual injections take less than 5 minutes. However, we book 30-minute appointments to ensure we have ample time to discuss your goals, review your facial anatomy, and answer any questions.

Is tear trough filler dangerous?

The under-eye area is complex, which is why it should only be treated by an experienced medical professional. We use a blunt-tipped cannula instead of a sharp needle to significantly maximize safety and minimize bruising.

Does Aqualyx fat dissolving work on everyone?

Aqualyx is highly effective, but patient selection is key. It works best on clients close to their ideal body weight who have localized, stubborn pockets of fat. It is not a general weight loss solution.

Do I have to pay for a cosmetic consultation?

We charge a $50 consultation fee. However, this fee is fully redeemable against the cost of any treatment you proceed with on the day, acting as a deposit for our clinical time.

Am I a good candidate for tear trough filler?

Good candidates have a true structural hollow without excessive under-eye bags or fluid retention. We must assess you in person to determine if filler is the safe and correct choice.

Is hyperhidrosis treatment safe?

Yes, this is a highly safe, FDA-approved medical treatment for excessive sweating. It targets only the local sweat glands and does not affect your body's overall ability to cool itself.

Who is a suitable candidate for migraine injection therapy?

This treatment is generally for adults who experience frequent, debilitating headaches (often defined as 15 or more headache days a month) and haven't found relief with standard medications.

How long does the under-eye rejuvenation procedure take?

The treatment itself takes about 15 to 20 minutes, though we allocate 45 minutes for your appointment to allow for a thorough consultation, mapping, and a slow, precise injection technique.

How many Profhilo treatments are required?

For the best results, a primary course of two treatments spaced 4 weeks apart is required. To maintain the glow, a single top-up treatment is recommended every 6 months.

How long does a TMJ Botox appointment take?

The injections take just a few minutes. We book a 30-minute consultation slot to palpate the muscle, assess your bite strength, and determine the exact dosage required.

Preparation & Aftercare

What should I put on my skin after microneedling?

Keep it simple. Use a gentle cleanser, a rich hydrating balm or hyaluronic acid serum, and strictly avoid active ingredients (like Retinol or Vitamin C) for 3-5 days.

What is the downtime for under-eye treatments?

You may experience mild swelling for a few days. Bruising is possible but reduced by the use of a cannula. Rejuran may leave small bumps that subside within 24 hours.

What is the aftercare for microneedling?

Expect your skin to look red, like a mild sunburn, for 24-48 hours. Keep the skin clean, avoid makeup and sweating for a day, and apply a soothing hydrator.

What should I avoid after TMJ treatment?

For the first 24 hours, avoid heavy exercise, and do not massage or rub the jaw area. Try to avoid excessively hard or chewy foods (like steak or gum) for the first few days to rest the muscle.

Can I exercise after anti-wrinkle injections?

We ask that you avoid strenuous exercise for 24 hours post-treatment. Elevated blood pressure and heavy sweating can affect how the product settles.

Will my skin bleed during microneedling?

A slight "pinpoint" bleeding is completely normal and actually desired—it shows we have reached the correct depth to trigger the healing and collagen cascade.

Can I exercise right after my appointment?

We recommend avoiding heavy exercise and saunas for 24 hours after your treatment to prevent the product from migrating before it has bound to the receptors.

Can I wash my hair or rub my head after the injections?

You should wait at least 24 hours before washing your hair vigorously or rubbing the injection sites on your scalp and forehead to ensure the medication stays precisely where it was placed.

Medical Wellness

How do injections stop excessive sweating?

We use neurotoxins (Botulinum Toxin) injected into the skin. This blocks the chemical signals from the nerves that tell your sweat glands to activate, effectively turning off the sweat production in that specific area.

How do anti-wrinkle injections help with TMJ and teeth grinding?

We inject the masseter muscles (the large chewing muscles at the back of the jaw) to relax them. This stops the involuntary, intense clenching and grinding that causes TMJ pain.

How do injections treat chronic migraines?

Botulinum Toxin is a medically proven preventative for migraines. By relaxing the muscles in the forehead, neck, and shoulders, it reduces physical tension triggers and helps block the nerve pain signals sent to the brain.

Will masseter Botox affect my smile?

When performed correctly by an experienced injector, it will not affect your smile. The masseter is a chewing muscle, not a smiling muscle. We carefully map the injection points to avoid the risorius (smile) muscle.

How exactly does Botox stop sweating?

Botox temporarily blocks the release of acetylcholine, a chemical messenger that triggers your sweat glands. Without this signal, the glands simply do not produce sweat in the treated area.

How many injections are needed for migraine treatment?

The standard clinical protocol for chronic migraines involves approximately 30 to 40 shallow injections across specific points on the forehead, temples, back of the head, and upper neck.

Is hyperhidrosis treatment safe?

Yes, this is a highly safe, FDA-approved medical treatment for excessive sweating. It targets only the local sweat glands and does not affect your body's overall ability to cool itself.

Will masseter Botox change the shape of my face?

Yes, it often will. When the masseter muscle works less, it shrinks (atrophies). This is a highly desired side effect that slims a square, wide lower face into a softer, more oval contour.

Who is a suitable candidate for migraine injection therapy?

This treatment is generally for adults who experience frequent, debilitating headaches (often defined as 15 or more headache days a month) and haven't found relief with standard medications.

How long does a TMJ Botox appointment take?

The injections take just a few minutes. We book a 30-minute consultation slot to palpate the muscle, assess your bite strength, and determine the exact dosage required.

Skin Health & Rejuvenation

What causes dehydrated skin?

Dehydration is a lack of water in the skin, often caused by environmental factors, air conditioning, ageing, or using harsh skincare products that damage the skin barrier.

Why is my skin texture uneven and dull?

Uneven texture is usually caused by a buildup of dead skin cells, slowed cellular turnover, sun damage, or mild acne scarring. As we age, our skin struggles to exfoliate itself naturally.

What causes dark circles under the eyes?

Dark circles can be caused by true hollowing (a structural shadow), thinning skin that reveals blood vessels, hyperpigmentation, or a combination of all three.

Can you completely remove acne scars?

While it is difficult to completely "erase" deep scarring, our treatments can significantly soften indentations, remodel the tissue, and dramatically improve the overall smoothness of your skin.

What is the difference between Profhilo and dermal filler?

Dermal fillers stay where they are placed to build volume and shape. Profhilo is a bioremodelling skin booster that flows smoothly under the skin like honey, hydrating the tissue without changing your facial contours.

Does medical microneedling hurt?

We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.

Do chemical peels hurt or burn?

You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.

Is dehydrated skin the same as dry skin?

No. Dry skin lacks oil, while dehydrated skin lacks water. You can have an oily skin type but still suffer from cellular dehydration, making it look dull and tight.

What is the best treatment for dull skin?

We recommend a combination approach. Professional Peels clear away dead cells immediately, while treatments like Microneedling and Skin Boosters remodel the skin from underneath for long-term luminosity.

How does microneedling help with large pores?

Microneedling stimulates new collagen production. As this collagen forms, it plumps the skin and tightens the walls of the pores, making them appear visibly smaller.

Cosmetic Injectables

Where can skin boosters be injected?

Skin boosters are incredibly versatile. While the face is the most common area, they are also highly effective for treating crepey skin on the neck, décolletage, and the back of the hands.

How long does it take for Radiesse to build collagen?

You will notice an immediate lift from the gel carrier, but the true collagen-stimulating effects begin to show around the 4-week mark, with peak tissue tightening occurring at 3 months.

Will migraine Botox change how my face looks?

Because the protocol includes injecting the forehead and frown muscles, you will experience a cosmetic softening of lines in your upper face. This is generally considered a welcome "side effect" by patients!

Does dissolving filler hurt?

The Hyalase enzyme can sting slightly as it goes in. To make the process comfortable, we often mix the dissolving agent with Lidocaine (a numbing medication) and use topical numbing cream prior to injection.

When should I start getting anti-wrinkle injections?

There is no "right" age. Many clients start in their late 20s or 30s as a preventative measure when they first notice dynamic lines beginning to stick around when their face is resting.

Is Radiesse better than hyaluronic acid fillers?

It isn't "better," but it has a different purpose. Radiesse is a calcium-based filler that stimulates your body to produce its own collagen, making it fantastic for long-term structural lifting and skin tightening.

Is under-eye filler safe?

The tear trough is a highly advanced area. Our registered nurse prioritizes safety by using a blunt-tipped cannula to administer the filler, which drastically minimizes the risk of vascular complications.

Does the fat dissolving injection hurt?

The injections themselves are quick. The solution is mixed with a local anesthetic to minimize discomfort, though you will feel an aching or warm sensation as it starts to work.

What is a "unit" of Botox or Dysport?

A "unit" is simply a standard measurement of the medication. Different areas require different amounts of units depending on muscle strength. For example, a strong frown line requires more units than fine crow's feet.

Is Radiesse safe for the jawline and neck?

Yes, when used in its hyper-diluted form, Radiesse is one of the most effective treatments in the world for firming the jawline and tightening crepey skin on the neck.

Take the first step

Ready to enhance your natural beauty? Contact us today to schedule your personalised consultation and discover how we can help you achieve your aesthetic goals.

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