Frequently Asked Questions

Premium injectable treatments that restore confidence and reveal your natural beauty in New Zealand

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Consultations & Clinic Policies

How long does an anti-wrinkle appointment take?

The actual injections take less than 5 minutes. However, we book 30-minute appointments to ensure we have ample time to discuss your goals, review your facial anatomy, and answer any questions.

Is tear trough filler dangerous?

The under-eye area is complex, which is why it should only be treated by an experienced medical professional. We use a blunt-tipped cannula instead of a sharp needle to significantly maximize safety and minimize bruising.

Does Aqualyx fat dissolving work on everyone?

Aqualyx is highly effective, but patient selection is key. It works best on clients close to their ideal body weight who have localized, stubborn pockets of fat. It is not a general weight loss solution.

Do I have to pay for a cosmetic consultation?

We charge a $50 consultation fee. However, this fee is fully redeemable against the cost of any treatment you proceed with on the day, acting as a deposit for our clinical time.

Am I a good candidate for tear trough filler?

Good candidates have a true structural hollow without excessive under-eye bags or fluid retention. We must assess you in person to determine if filler is the safe and correct choice.

Is hyperhidrosis treatment safe?

Yes, this is a highly safe, FDA-approved medical treatment for excessive sweating. It targets only the local sweat glands and does not affect your body's overall ability to cool itself.

Who is a suitable candidate for migraine injection therapy?

This treatment is generally for adults who experience frequent, debilitating headaches (often defined as 15 or more headache days a month) and haven't found relief with standard medications.

How long does the under-eye rejuvenation procedure take?

The treatment itself takes about 15 to 20 minutes, though we allocate 45 minutes for your appointment to allow for a thorough consultation, mapping, and a slow, precise injection technique.

How many Profhilo treatments are required?

For the best results, a primary course of two treatments spaced 4 weeks apart is required. To maintain the glow, a single top-up treatment is recommended every 6 months.

How long does a TMJ Botox appointment take?

The injections take just a few minutes. We book a 30-minute consultation slot to palpate the muscle, assess your bite strength, and determine the exact dosage required.

Preparation & Aftercare

How much downtime is there after a chemical peel?

Light peels have zero downtime—just an instant glow. Deeper peels may result in 3 to 5 days of mild flaking and dryness as the old skin sloughs off.

Does tear trough filler hurt?

The area looks delicate, but the treatment is surprisingly comfortable. The cannula glides smoothly under the skin, and the filler itself contains a numbing agent.

Will I have swelling after treating my double chin?

Yes, significant swelling is a normal and expected part of the fat dissolving process. It means the product is working. Swelling peaks at 48 hours and subsides over the next week.

Are migraine injections painful?

Because it involves multiple injection sites, there is some mild discomfort, but we use ultra-fine needles. The entire process takes about 15 minutes and is very well tolerated by patients.

Can I get anti-wrinkle injections while pregnant or breastfeeding?

No. As a strict medical precaution, we do not perform any cosmetic injectable treatments on clients who are currently pregnant or breastfeeding.

Can I fly after getting dermal fillers?

We recommend waiting at least 48 to 72 hours before taking a long-haul flight. The changes in cabin pressure can exacerbate swelling in the freshly treated areas.

When can I wear under-eye concealer after treatment?

To prevent infection at the entry points, we ask that you wait at least 12 to 24 hours before applying concealer or any other makeup to the treated area.

Can I wear makeup the day after microneedling?

We strongly recommend waiting 24 to 48 hours before applying makeup. Your skin's micro-channels are open, and applying makeup too soon can trap bacteria and cause breakouts or infection.

How long do I have to wait after dissolving to get new filler?

You must wait a minimum of 2 weeks after dissolving before we can place fresh filler. This allows all swelling to completely subside and ensures the dissolving enzyme is entirely out of your system.

What should I avoid after getting Botox?

Avoid lying down flat for 4 hours, intense exercise or sweating for 24 hours, and do not rub or massage the treated area to prevent the product from spreading to unwanted muscles.

Medical Wellness

How do injections stop excessive sweating?

We use neurotoxins (Botulinum Toxin) injected into the skin. This blocks the chemical signals from the nerves that tell your sweat glands to activate, effectively turning off the sweat production in that specific area.

How do anti-wrinkle injections help with TMJ and teeth grinding?

We inject the masseter muscles (the large chewing muscles at the back of the jaw) to relax them. This stops the involuntary, intense clenching and grinding that causes TMJ pain.

How do injections treat chronic migraines?

Botulinum Toxin is a medically proven preventative for migraines. By relaxing the muscles in the forehead, neck, and shoulders, it reduces physical tension triggers and helps block the nerve pain signals sent to the brain.

Will masseter Botox affect my smile?

When performed correctly by an experienced injector, it will not affect your smile. The masseter is a chewing muscle, not a smiling muscle. We carefully map the injection points to avoid the risorius (smile) muscle.

How exactly does Botox stop sweating?

Botox temporarily blocks the release of acetylcholine, a chemical messenger that triggers your sweat glands. Without this signal, the glands simply do not produce sweat in the treated area.

How many injections are needed for migraine treatment?

The standard clinical protocol for chronic migraines involves approximately 30 to 40 shallow injections across specific points on the forehead, temples, back of the head, and upper neck.

Is hyperhidrosis treatment safe?

Yes, this is a highly safe, FDA-approved medical treatment for excessive sweating. It targets only the local sweat glands and does not affect your body's overall ability to cool itself.

Will masseter Botox change the shape of my face?

Yes, it often will. When the masseter muscle works less, it shrinks (atrophies). This is a highly desired side effect that slims a square, wide lower face into a softer, more oval contour.

Who is a suitable candidate for migraine injection therapy?

This treatment is generally for adults who experience frequent, debilitating headaches (often defined as 15 or more headache days a month) and haven't found relief with standard medications.

How long does a TMJ Botox appointment take?

The injections take just a few minutes. We book a 30-minute consultation slot to palpate the muscle, assess your bite strength, and determine the exact dosage required.

Skin Health & Rejuvenation

What causes dehydrated skin?

Dehydration is a lack of water in the skin, often caused by environmental factors, air conditioning, ageing, or using harsh skincare products that damage the skin barrier.

Why is my skin texture uneven and dull?

Uneven texture is usually caused by a buildup of dead skin cells, slowed cellular turnover, sun damage, or mild acne scarring. As we age, our skin struggles to exfoliate itself naturally.

What causes dark circles under the eyes?

Dark circles can be caused by true hollowing (a structural shadow), thinning skin that reveals blood vessels, hyperpigmentation, or a combination of all three.

Can you completely remove acne scars?

While it is difficult to completely "erase" deep scarring, our treatments can significantly soften indentations, remodel the tissue, and dramatically improve the overall smoothness of your skin.

What is the difference between Profhilo and dermal filler?

Dermal fillers stay where they are placed to build volume and shape. Profhilo is a bioremodelling skin booster that flows smoothly under the skin like honey, hydrating the tissue without changing your facial contours.

Does medical microneedling hurt?

We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.

Do chemical peels hurt or burn?

You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.

Is dehydrated skin the same as dry skin?

No. Dry skin lacks oil, while dehydrated skin lacks water. You can have an oily skin type but still suffer from cellular dehydration, making it look dull and tight.

What is the best treatment for dull skin?

We recommend a combination approach. Professional Peels clear away dead cells immediately, while treatments like Microneedling and Skin Boosters remodel the skin from underneath for long-term luminosity.

How does microneedling help with large pores?

Microneedling stimulates new collagen production. As this collagen forms, it plumps the skin and tightens the walls of the pores, making them appear visibly smaller.

Cosmetic Injectables

How long does under-eye filler last?

Because the under-eye area has very little movement, filler here tends to last much longer than in lips or cheeks—often 12 to 18 months or even longer.

How long does it take to see results from Aqualyx?

Because your lymphatic system has to process and eliminate the broken-down fat, results are gradual. You will see noticeable contouring 4 to 6 weeks after your session.

Can skin boosters help with fine lines?

Yes! While they don't relax muscles, skin boosters plump the skin with hydration and stimulate collagen, which softens the appearance of fine, static lines on the skin's surface.

Does cheek filler help with smile lines?

Absolutely. Often, deep nasolabial folds (smile lines) are caused by volume loss in the cheeks. By lifting the mid-face with cheek filler, we reduce the heavy fold around the mouth.

Can I dissolve under-eye filler if it looks puffy?

Yes, if you have had filler placed elsewhere that has drawn in water or looks puffy (the Tyndall effect), we can safely dissolve it using Hyalase.

Am I a suitable candidate for fat dissolving injections?

It is best for clients with a distinct, pinchable pocket of fat under the chin. It is not a weight-loss treatment and is not suitable if the fullness is caused entirely by loose skin.

Are anti-wrinkle treatments safe?

Yes, Botulinum Toxin has an extensive safety record in both medical and cosmetic fields when administered by a qualified professional like our Registered Cosmetic Nurse.

Can skin boosters help with skin texture?

Yes, bioremodelling skin boosters improve the extracellular matrix of your skin, effectively ironing out crepey texture and returning bounce to the skin surface.

Will Rejuran help with thin skin under my eyes?

Yes, Rejuran is derived from salmon DNA and is specifically designed to heal and thicken thin, fragile skin, making it one of the best treatments for the eye area.

Can Aqualyx be used on other parts of the body?

Yes, while the chin is the most common area we treat, Aqualyx can also be used for small stubborn fat pockets on the jawline, bra-bulge, or abdomen.

Take the first step

Ready to enhance your natural beauty? Contact us today to schedule your personalised consultation and discover how we can help you achieve your aesthetic goals.

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