Frequently Asked Questions
Premium injectable treatments that restore confidence and reveal your natural beauty in New Zealand

Consultations & Clinic Policies
Generally, cosmetic clinics cannot process medical insurance claims directly. However, we can provide you with a detailed receipt if your specific health insurance policy covers hyperhidrosis treatments.
Come with a clean face if possible, and bring a list of your current skincare products and any medications you take. It also helps to bring reference photos of results you admire (and results you don't!).
Scar revision takes time. We usually recommend a dedicated course of 3 to 6 sessions to achieve significant structural changes in the scar tissue.
Most clients require between 2 to 4 sessions, spaced 4 to 6 weeks apart, to achieve optimal reduction of under-chin fullness.
Yes, but strict sun protection is non-negotiable. If you cannot commit to wearing SPF 50+ daily and wearing a hat outdoors, it is safer to save deeper peels for the winter months.
In older clients with significant skin laxity, shrinking the masseter muscle rapidly could theoretically leave behind loose skin. We assess this risk during consultation and may recommend a lower dose or combined skin-tightening treatments.
Yes, absolutely. We allocate enough time in our consultation blocks to perform treatments like anti-wrinkle injections or lip filler immediately if you decide you are ready to proceed.
There is no "right" age. Many clients start in their late 20s or 30s as a preventative measure when they first notice dynamic lines beginning to stick around when their face is resting.
Yes, we offer different levels of peels. Lactic and Mandelic acid peels are very gentle, deeply hydrating, and perfectly safe for sensitive skin types.
The tear trough is a highly advanced area. Our registered nurse prioritizes safety by using a blunt-tipped cannula to administer the filler, which drastically minimizes the risk of vascular complications.
Preparation & Aftercare
We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.
You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.
We prioritize your comfort. Premium fillers contain Lidocaine (a local anesthetic) inside the gel, which numbs the area as we inject. We also use topical numbing cream for sensitive areas like the lips.
Mild, temporary side effects can include slight redness or a tiny mosquito-bite-like bump at the injection site, which usually disappears within 15 minutes. Occasional mild bruising or a transient headache can also occur.
If you have a deeper peel that induces visible shedding, the flaking usually begins on day 3 and is fully complete by day 5 to 7. Light "lunchtime" peels have no visible shedding at all.
We advise avoiding washing your face the evening of your treatment. Let the serums applied in-clinic fully absorb. The next morning, you may use a gentle cleanser and tepid water.
Swelling is a guaranteed part of the process—it indicates the fat cells are breaking down. You should expect your double chin to look slightly larger for the first 3 to 5 days before it begins to shrink.
Come with a clean face if possible, and bring a list of your current skincare products and any medications you take. It also helps to bring reference photos of results you admire (and results you don't!).
Your skin will look and feel like you have a moderate sunburn immediately after. This redness typically subsides significantly within 24 to 48 hours.
Yes, but strict sun protection is non-negotiable. If you cannot commit to wearing SPF 50+ daily and wearing a hat outdoors, it is safer to save deeper peels for the winter months.
Medical Wellness
Generally, cosmetic clinics cannot process medical insurance claims directly. However, we can provide you with a detailed receipt if your specific health insurance policy covers hyperhidrosis treatments.
We target the specific muscle groups that contribute to tension and nerve compression. This includes the frontalis (forehead), temporalis (side of head), occipitalis (back of head), and cervical paraspinal muscle groups.
The results for hyperhidrosis are exceptionally long-lasting, typically providing dry comfort for 6 to 9 months before the treatment needs to be repeated.
The pain relief and muscle relaxation usually last around 4 to 6 months. Many clients find that after a few consecutive treatments, the habit of grinding is broken, and results last even longer.
It involves multiple shallow injections into specific, clinically mapped trigger points across the forehead, temples, back of the head, and sometimes the upper neck and shoulders.
In older clients with significant skin laxity, shrinking the masseter muscle rapidly could theoretically leave behind loose skin. We assess this risk during consultation and may recommend a lower dose or combined skin-tightening treatments.
The underarm skin is surprisingly resilient. We use an ultra-fine needle to make shallow injections just beneath the skin's surface. Most clients report it feels like tiny, very tolerable pinpricks.
Because the protocol includes injecting the forehead and frown muscles, you will experience a cosmetic softening of lines in your upper face. This is generally considered a welcome "side effect" by patients!
The most commonly treated area is the underarms (axillary hyperhidrosis). We can also treat excessive sweating on the palms of the hands or the soles of the feet.
Not noticeably. We only reduce the excess overactivity of the muscle. You will still be able to chew, talk, and smile entirely normally—you just won't have the strength to unconsciously grind your teeth.
Skin Health & Rejuvenation
Dehydration is a lack of water in the skin, often caused by environmental factors, air conditioning, ageing, or using harsh skincare products that damage the skin barrier.
Uneven texture is usually caused by a buildup of dead skin cells, slowed cellular turnover, sun damage, or mild acne scarring. As we age, our skin struggles to exfoliate itself naturally.
Dark circles can be caused by true hollowing (a structural shadow), thinning skin that reveals blood vessels, hyperpigmentation, or a combination of all three.
While it is difficult to completely "erase" deep scarring, our treatments can significantly soften indentations, remodel the tissue, and dramatically improve the overall smoothness of your skin.
Dermal fillers stay where they are placed to build volume and shape. Profhilo is a bioremodelling skin booster that flows smoothly under the skin like honey, hydrating the tissue without changing your facial contours.
We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.
You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.
No. Dry skin lacks oil, while dehydrated skin lacks water. You can have an oily skin type but still suffer from cellular dehydration, making it look dull and tight.
We recommend a combination approach. Professional Peels clear away dead cells immediately, while treatments like Microneedling and Skin Boosters remodel the skin from underneath for long-term luminosity.
Microneedling stimulates new collagen production. As this collagen forms, it plumps the skin and tightens the walls of the pores, making them appear visibly smaller.
Cosmetic Injectables
Both are premium brands of Botulinum Toxin. They work similarly to relax muscles, but Dysport has a slightly smaller molecule size, making it spread slightly differently. We choose the best one for your specific needs.
The majority of our fillers are made from Hyaluronic Acid (HA), a naturally occurring sugar substance in the body that keeps skin plump and hydrated.
Dark circles can be caused by true hollowing (a structural shadow), thinning skin that reveals blood vessels, hyperpigmentation, or a combination of all three.
Aqualyx is an injectable compound made from a modified bile acid. When injected into stubborn fat deposits, it breaks down the fat cell membrane permanently.
We inject the masseter muscles (the large chewing muscles at the back of the jaw) to relax them. This stops the involuntary, intense clenching and grinding that causes TMJ pain.
The actual injections take less than 5 minutes. However, we book 30-minute appointments to ensure we have ample time to discuss your goals, review your facial anatomy, and answer any questions.
For a natural enhancement, 0.5ml is often perfect for subtle hydration, while 1ml provides more noticeable volume. We will assess your natural lip shape and discuss the best approach during your consultation.
The under-eye area is complex, which is why it should only be treated by an experienced medical professional. We use a blunt-tipped cannula instead of a sharp needle to significantly maximize safety and minimize bruising.
Radiesse is a biostimulator made of Calcium Hydroxylapatite (CaHA). While HA fillers simply take up space, Radiesse acts as a scaffold that forces your body to produce its own fresh collagen and elastin.
Dermal fillers stay where they are placed to build volume and shape. Profhilo is a bioremodelling skin booster that flows smoothly under the skin like honey, hydrating the tissue without changing your facial contours.
Take the first step
Ready to enhance your natural beauty? Contact us today to schedule your personalised consultation and discover how we can help you achieve your aesthetic goals.

