Frequently Asked Questions

Premium injectable treatments that restore confidence and reveal your natural beauty in New Zealand

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Consultations & Clinic Policies

Can I get masseter treatment if I don't grind my teeth, just for slimming?

Absolutely. Many clients seek masseter injections purely for the aesthetic benefit of contouring a square jawline into a softer, V-shaped profile.

Preparation & Aftercare

Does medical microneedling hurt?

We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.

Do chemical peels hurt or burn?

You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.

Are dermal fillers painful?

We prioritize your comfort. Premium fillers contain Lidocaine (a local anesthetic) inside the gel, which numbs the area as we inject. We also use topical numbing cream for sensitive areas like the lips.

Are there any side effects of Botox or Dysport?

Mild, temporary side effects can include slight redness or a tiny mosquito-bite-like bump at the injection site, which usually disappears within 15 minutes. Occasional mild bruising or a transient headache can also occur.

How long does the peeling process last?

If you have a deeper peel that induces visible shedding, the flaking usually begins on day 3 and is fully complete by day 5 to 7. Light "lunchtime" peels have no visible shedding at all.

Can I wash my face the night after microneedling?

We advise avoiding washing your face the evening of your treatment. Let the serums applied in-clinic fully absorb. The next morning, you may use a gentle cleanser and tepid water.

How severe is the swelling after Aqualyx?

Swelling is a guaranteed part of the process—it indicates the fat cells are breaking down. You should expect your double chin to look slightly larger for the first 3 to 5 days before it begins to shrink.

What should I bring or do to prepare for my consultation?

Come with a clean face if possible, and bring a list of your current skincare products and any medications you take. It also helps to bring reference photos of results you admire (and results you don't!).

How long does my face stay red after microneedling?

Your skin will look and feel like you have a moderate sunburn immediately after. This redness typically subsides significantly within 24 to 48 hours.

Can I get a chemical peel in the summer?

Yes, but strict sun protection is non-negotiable. If you cannot commit to wearing SPF 50+ daily and wearing a hat outdoors, it is safer to save deeper peels for the winter months.

Medical Wellness

Does the masseter injection hurt?

It is incredibly quick and virtually painless. Most clients describe it as a tiny pinch, and the entire procedure takes less than 5 minutes.

How soon will I notice a reduction in migraines?

Some patients notice a reduction in headache frequency within 2 weeks, but it often takes a full month, and sometimes two treatment cycles, to experience the maximum preventative benefit.

When will I notice a reduction in sweating?

You will start to notice a significant decrease in sweating within 3 to 7 days, with the full drying effect locked in by day 14.

How soon will my jaw pain go away?

The muscle begins to relax within a few days, and most clients feel significant relief from jaw tension and headaches within 1 to 2 weeks.

Can I stop taking my migraine medication after treatment?

You should never stop prescribed medication without consulting your primary doctor. However, many patients find their need for acute pain relief drops significantly after injection therapy.

How long does it take to see the facial slimming effect?

The slimming effect takes longer than the pain relief because the muscle needs time to physically shrink. You will start seeing the contour change around 4 to 6 weeks post-treatment.

Are there any side effects to migraine injections?

Mild, temporary side effects can include soreness at the injection sites or slight neck stiffness. As a bonus side effect, you will also experience softening of forehead and frown lines.

Do I need a formal diagnosis of chronic migraines to book?

While a prior diagnosis is helpful, our consultation will include a thorough review of your headache history to ensure this treatment is safe and likely to be effective for your specific pain patterns.

Skin Health & Rejuvenation

What causes dehydrated skin?

Dehydration is a lack of water in the skin, often caused by environmental factors, air conditioning, ageing, or using harsh skincare products that damage the skin barrier.

Why is my skin texture uneven and dull?

Uneven texture is usually caused by a buildup of dead skin cells, slowed cellular turnover, sun damage, or mild acne scarring. As we age, our skin struggles to exfoliate itself naturally.

What causes dark circles under the eyes?

Dark circles can be caused by true hollowing (a structural shadow), thinning skin that reveals blood vessels, hyperpigmentation, or a combination of all three.

Can you completely remove acne scars?

While it is difficult to completely "erase" deep scarring, our treatments can significantly soften indentations, remodel the tissue, and dramatically improve the overall smoothness of your skin.

What is the difference between Profhilo and dermal filler?

Dermal fillers stay where they are placed to build volume and shape. Profhilo is a bioremodelling skin booster that flows smoothly under the skin like honey, hydrating the tissue without changing your facial contours.

Does medical microneedling hurt?

We apply a strong, medical-grade topical anesthetic cream before the procedure. You will feel a vibrating sensation and some pressure, but the treatment is highly tolerable.

Do chemical peels hurt or burn?

You may feel a warm, tingling, or slightly "spicy" sensation while the active peel solution is on your skin, but it should not be painful. Our lighter peels feel very comfortable.

Is dehydrated skin the same as dry skin?

No. Dry skin lacks oil, while dehydrated skin lacks water. You can have an oily skin type but still suffer from cellular dehydration, making it look dull and tight.

What is the best treatment for dull skin?

We recommend a combination approach. Professional Peels clear away dead cells immediately, while treatments like Microneedling and Skin Boosters remodel the skin from underneath for long-term luminosity.

How does microneedling help with large pores?

Microneedling stimulates new collagen production. As this collagen forms, it plumps the skin and tightens the walls of the pores, making them appear visibly smaller.

Cosmetic Injectables

What is the difference between Botox and Dysport?

Both are premium brands of Botulinum Toxin. They work similarly to relax muscles, but Dysport has a slightly smaller molecule size, making it spread slightly differently. We choose the best one for your specific needs.

What are dermal fillers made of?

The majority of our fillers are made from Hyaluronic Acid (HA), a naturally occurring sugar substance in the body that keeps skin plump and hydrated.

What causes dark circles under the eyes?

Dark circles can be caused by true hollowing (a structural shadow), thinning skin that reveals blood vessels, hyperpigmentation, or a combination of all three.

What is Aqualyx fat dissolving?

Aqualyx is an injectable compound made from a modified bile acid. When injected into stubborn fat deposits, it breaks down the fat cell membrane permanently.

How do anti-wrinkle injections help with TMJ and teeth grinding?

We inject the masseter muscles (the large chewing muscles at the back of the jaw) to relax them. This stops the involuntary, intense clenching and grinding that causes TMJ pain.

How long does an anti-wrinkle appointment take?

The actual injections take less than 5 minutes. However, we book 30-minute appointments to ensure we have ample time to discuss your goals, review your facial anatomy, and answer any questions.

How much filler do I need for my lips?

For a natural enhancement, 0.5ml is often perfect for subtle hydration, while 1ml provides more noticeable volume. We will assess your natural lip shape and discuss the best approach during your consultation.

Is tear trough filler dangerous?

The under-eye area is complex, which is why it should only be treated by an experienced medical professional. We use a blunt-tipped cannula instead of a sharp needle to significantly maximize safety and minimize bruising.

What makes Radiesse different from regular fillers?

Radiesse is a biostimulator made of Calcium Hydroxylapatite (CaHA). While HA fillers simply take up space, Radiesse acts as a scaffold that forces your body to produce its own fresh collagen and elastin.

What is the difference between Profhilo and dermal filler?

Dermal fillers stay where they are placed to build volume and shape. Profhilo is a bioremodelling skin booster that flows smoothly under the skin like honey, hydrating the tissue without changing your facial contours.

Take the first step

Ready to enhance your natural beauty? Contact us today to schedule your personalised consultation and discover how we can help you achieve your aesthetic goals.

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